{* Client area RICA document upload template *}

RICA Document Upload for DID: {$did_number}

{include file="$template/includes/alert.tpl" type="info" msg="RICA (Regulation of Interception of Communications) verification is required for all DID numbers in South Africa. Please upload the required documents below."} {if $rica_status} {if $rica_status eq 'verified'} {include file="$template/includes/alert.tpl" type="success" msg="Your RICA documentation has been verified successfully. Your DID number is now active."} {elseif $rica_status eq 'pending'} {include file="$template/includes/alert.tpl" type="warning" msg="Your documents are being reviewed. This typically takes 1-3 business days."} {elseif $rica_status eq 'rejected'} {include file="$template/includes/alert.tpl" type="danger" msg="Your documents were rejected: `$rejection_reason`. Please review the requirements and upload new documents."} {/if} {/if} {if $rica_status neq 'verified'}
Accepted: South African ID Book, Smart ID Card, or Passport
Format: PDF, JPG, PNG (max 5MB)
Requirements: Clear, readable, all corners visible
Accepted: Municipal bill, bank statement, lease agreement (not older than 3 months)
Format: PDF, JPG, PNG (max 5MB)
Requirements: Must show full name and residential address
{if $business_registration_required}
Required for business accounts: CIPC registration certificate
Format: PDF, JPG, PNG (max 5MB)
{/if}
Back to Service
{else}


Your RICA verification is complete!

Back to Service
{/if}

RICA Requirements & Guidelines

Acceptable Identity Documents:
  • South African ID Book (green cover)
  • South African Smart ID Card
  • Valid South African Passport
  • Valid foreign passport (with valid visa/permit)
Acceptable Proof of Address:
  • Municipal account (water, electricity, rates)
  • Bank statement
  • Lease agreement (signed and witnessed)
  • Telephone account
  • Insurance statement
Document Quality Requirements:
  • All text must be clearly readable
  • All four corners must be visible
  • No shadows or glare obscuring information
  • Document must be in full color (for ID documents)
  • File size should not exceed 5MB
Business Account Additional Requirements:
  • CIPC registration certificate
  • Authorized signatory resolution
  • Director's ID documents
  • Business address verification
{include file="$template/includes/alert.tpl" type="warning" msg="Important Notes:
• All documents must be current and valid
• Proof of address must not be older than 3 months
• Processing typically takes 1-3 business days
• Rejected documents will include specific feedback for resubmission
• Your DID will remain inactive until RICA verification is complete"}