{** * WhatsApp Bot - Merged Overview Template * Path: /modules/servers/whatsappbot/templates/overview.tpl * Merged version with Settings and Knowledge Base tabs integrated * Uses AJAX for saving to save_settings.php and save_knowledge.php *}
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Messages Sent
Messages Received
AI Queries
Voice Messages
| Customer | Last Message | Msgs | Action |
|---|---|---|---|
|
{$conv.customer_name|substr:0:1|upper|default:"?"}
{$conv.customer_name|default:"Unknown"}
{$conv.customer_phone}
|
{$conv.last_message_time|date_format:"%H:%M"} | {$conv.message_count} | View |
Control how your AI responds to customers
Train your bot with business-specific information
When a customer asks a question, the bot checks these entries first.
If a match is found, it uses your exact answer instead of generating an AI response.
| Keywords / Question | Answer | Actions |
|---|---|---|
|
{$item.keyword}
|
{if strlen($item.answer) > 120}
{$item.answer|truncate:120:"..."}
{else}
{$item.answer}
{/if}
|
|
Start training your bot with business-specific information.
Add answers to frequently asked questions.